RenWeb Support
RenWeb Technical Support
1-866-800-6593
M-F 7am-6pm
http://www.renweb.com/Blog/catid/22/RenWeb-FAQs.aspx
DMP Technical Support
Ray Fausel & Veronica Scott
[email protected]
http://dmprenwebtraining.weebly.com/
Accessing RenWeb Support
RenWeb offers a multi-tiered system that allows customers to tap into our support team’s expertise five different ways:
Please do NOT share the RenWeb support contact with parents. Only teachers and administrators can use this support line. Please try to assist parents with basic RenWeb questions, and then have them email Ray or Veronica at [email protected]
1-866-800-6593
M-F 7am-6pm
http://www.renweb.com/Blog/catid/22/RenWeb-FAQs.aspx
DMP Technical Support
Ray Fausel & Veronica Scott
[email protected]
http://dmprenwebtraining.weebly.com/
Accessing RenWeb Support
RenWeb offers a multi-tiered system that allows customers to tap into our support team’s expertise five different ways:
- Call directly into our toll-free line at 1-866-800-6593.
- Initiate a Live Chat session with a member of the customer support team.
- Submit a request into the RenWeb Customer Support Tool to receive a callback from our support team.
- Submit an after-hours Ask-A-Question with a guaranteed email response the following day.
- Access our robust and exhaustive Online Help database, including more than 150 demonstration videos that walk you through various tasks in RenWeb.
Please do NOT share the RenWeb support contact with parents. Only teachers and administrators can use this support line. Please try to assist parents with basic RenWeb questions, and then have them email Ray or Veronica at [email protected]